Privacy Policy

Updated April 22 2020

Version 1.0

Flex Infotech Limited (“Flex”) is committed to protecting the privacy of information and data that may be used to identify you, your personal information. The intention of this privacy policy (the “Privacy Policy”) is to disclose our information-gathering practices and describe how we use your personal and information. The effective date of this Privacy Policy is April 22, 2020.

Information We Collect

We collect personal information from you if you use our website, fill out forms on our website or on paper at events, or use any of our internet-based products or services. The types of personal information we collect include

Personalization information including, but not limited to, an uploaded profile photo
Identifiers: A real name, alias, postal address, email address, unique personal identifier, online identification, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, current or past job history, or other similar identifiers
Commercial Information: Records of personal property, products or services purchases, obtained, or considered, or other purchasing or consuming histories or tendencies.
Payment information processed by our payment processor (Flex does not retain your full credit card information)
Usage: Information on the users interaction the solution
Geolocation data: Physical location

How We Use Your Personal Information

The personal information that we collect is used to perform our contractual obligations and for our other legitimate interests. In some cases, we may ask you for your consent to use your personal information, but any consent will be presented to you separately from this Privacy Policy. We may use your personal information for purposes including, but not limited to, the following:

To deliver services, products, or transactions that you have requested
To improve our website, including upgrading security measures
To send you promotional materials or communications regarding our content and services that we feel may be of interest to you
To evaluate the products and services that we offer and develop new or improved products or services and to better understand Flex business environment
For educational purposes, such as polls conducted in webinars
To conduct general research on topics of interests to Flex and its customers

How We Share Your Personal Information

We may share your information for any of these purposes with the following individuals and entities:

Vendors engaged by Flex to provide certain services to you, including, but not limited to, payment processing management, credit screening, and vacancy management. Flex maintains contracts with our vendors requiring them to only use your personal information as necessary to provide their services and requiring them to comply with the requirements of this Privacy Policy and applicable laws.
Services used by Flex to aid our ability to provide the best possible experience to you.
Flex may need to share your information for law enforcement or other legal purposes. This type of sharing may be necessary in connection with a lawsuit, claim or investigation, governmental inquiry, court order, enforcement of legal rights (e.g., contract terms, intellectual property rights, etc.), safety issue, or other similar legal or security matter. Sharing your information for these reasons is not a regular event, but could arise from time to time. We will strive to limit the types and amount of information we may need to share for legal purposes to that which is reasonably necessary.
We may share (or receive) information about you, including personal contact information, in the event of an acquisition, merger, sale, corporate restructuring, bankruptcy, or other similar event that involves Flex. If such an event occurs, Flex will take reasonable steps to require that your information be handled in accordance with this Privacy Policy.

Data Retention

Flex retains personal information for as long as we have a legitimate business relationship with you or with an organization with which you are affiliated (such as your employer). We may also retain personal information about prospective customers or prospective employees until we determine that it is unlikely that we will provide you with services and/or employ you. We also may retain your personal information for as long as necessary to comply with our legal or contractual obligations.

Your Rights

If you do not want to receive promotional or marketing communications from

Flex, you may opt-out at any time by clicking the “unsubscribe” link at the end of our emails. If you choose to unsubscribe, we will retain your contact information to ensure that we do not contact you again.
If you are located in the European Union, you may have the following legal rights under European Union law:

To withdraw consent at any time, if we are processing your personal information on the basis of consent
To access the personal information Flex has about you
To request that Flex rectify or erase your personal information
To request that Flex restrict the way it uses your personal information
To object to the way Flex uses your personal information
To ask Flex to transfer your personal information to someone else
To lodge a complaint with a data protection agency in the European Union

EU residents that would like to request that their data be securely removed from our systems please follow these steps outlined in our Data Removal Process. If you are unable to remove the data please send a request to privacy info@flexinfosys.com and Flex will remove all relevant data, so long as that removal is technically feasible, does not impact the accounting or business practices of our customers, and does not violate other regulatory or legal standards with which Flex must comply.

Security

Flex uses a number of security technologies and procedures to ensure your personal information is protected from unauthorized access, use, or disclosure. However, we cannot guarantee that third parties will not overcome these measures and gain access to your information. To the fullest extent permitted by law, Flex disclaims any warranty or guarantee that your information will be protected from misuse, appropriation, alteration, or loss.

Links to External Websites

This website contains links to websites that are not controlled by Flex. Please be aware that we are not responsible for the content, security, and privacy practices of external sites. We encourage you to familiarize yourself with the privacy policy of all websites where you submit personal information.

Cookies We Use

We and our authorized partners may use cookies and other information gathering technologies for a variety of purposes. These technologies may provide us with personal information, information about devices and networks you utilize to access our Websites, and other information regarding your interactions with our Websites.

Changes to Privacy Policy

From time to time, Flex may change or update this Privacy Policy. We recommend you regularly review this page. When we update this Privacy Policy, we will also revise the “last updated” date at the top of this page. Flex will use reasonable commercial efforts to notify you of changes to this Privacy Policy that materially change the disclosures made here.

Contact Information

If you have questions about how we handle your personal data, please contact us by phone or email.

Phone number: +234 80 3251 8824
Email: info@flexinfosys.com

Address:
Flex Infotech Limited
West Kazipara, Mirpur
Dhaka – 1216, Bangladesh

Phone number: +975 17 562391
Email:bt@flexinfosys.com

Address:
Flex Infotech Limited
Flat #101, 1st Floor, building #79, Above Norphelig Hotel Babesa Expressway, Thimphu, Bhutan

Phone number: +1 604 3519280
Email:ca@flexinfosys.com

Address:
Flex Infotech Limited
6617 Hersham Ave Burnaby, BC V5E 3K7 British Columbia, Canada